Suki AI – Beyond Clinical Outcomes: Measuring the Financial and Operational Impact of Ambient AI

Presentation Type: Industry Partner Session
Not recorded for AMIA Now

Presentation Time: 10:00 AM - 11:15 AM

Abstract Keywords: Interoperability and Health Information Exchange, Governance, Workflow, Clinical Decision Support, Artificial Intelligence, Machine Learning, Documentation Burden, Workforce Development

How do health systems know whether ambient AI is truly delivering value? While much of the published research focuses on clinician experience and clinical outcomes, health system leaders also need rigorous ways to measure operational performance, financial impact, and return on investment. This panel brings together perspectives from Regenstrief Institute, RUSH University Medical Center, and Suki to explore the evidence-based measures and methodologies needed to evaluate ambient AI at the health-system level. Hear how Regenstrief is helping establish consistent, trusted industry standards, how RUSH approaches measurement in practice, and what the future of performance measurement could look like as ambient AI scales across healthcare.

Speaker(s):
Melissa Holmes, MD
Rush University Medical Center
Sudha Jayaraman, MD MSc FACS
Suki
Joshua Vest, PhD
Indiana University

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