Human Factors Considerations for Implementing Clinical Decision Support Systems in the Emergency Department

Presentation Time: 02:00 PM - 03:15 PM

Abstract Keywords: Clinical Decision Support, Informatics Implementation, Workflow, User-centered Design Methods
Working Group: People and Organizational Issues Evaluation Working Group
Primary Track: Applications
Programmatic Theme: Clinical Informatics

Clinical decision support (CDS) tools have the potential to enhance decision-making, improve safety, and streamline care in emergency departments (EDs). However, implementation in this high-stakes, fast-paced environment presents unique challenges. This panel brings together experts in emergency medicine, informatics, and human factors engineering to explore strategies for designing and implementing CDS that align with clinician workflows and sociotechnical systems. Panelists will discuss human-centered design methods, the impact of clinician fatigue on CDS use, the integration of machine learning (ML) and AI into CDS, and the unintended consequences of CDS on clinical workflows. Attendees will gain insight into how human factors frameworks such as SEIPS can guide effective CDS design. The session will conclude with an interactive discussion to identify key opportunities and future directions for CDS in emergency medicine, prioritizing patient safety, clinician well-being, and care efficiency.

Moderator:
Hanna Barton, PhD
University of Wisconsin-Madison

Speakers:
Brian Patterson, MD MPH
University of Wisconsin-Madison

Mustafa Ozkaynak, PhD
University of Colorado-Denver | Anschutz Medical Campus

Arwen Declan, MD PhD
Prisma Health

Robert Turer, MD, MSE
UT Southwestern Medical Center

Robert Turer, MD, MSE
UT Southwestern Medical Center

Authors:
Hanna Barton, PhD - University of Wisconsin-Madison; Brian Patterson, MD MPH - University of Wisconsin-Madison; Mustafa Ozkaynak, PhD - University of Colorado-Denver | Anschutz Medical Campus; Arwen Declan, MD PhD - Prisma Health; Robert Turer, MD, MSE - UT Southwestern Medical Center;

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