Times are displayed in (UTC-08:00) Pacific Time (US & Canada) Change
11/11/2024 |
8:30 AM – 10:00 AM |
Imperial B
S15: The Problem with Screen Time: Electronic Health Records and Clinician Work for Telemedicine
Presentation Type: Panel
The Problem with Screen Time: Electronic Health Records and Clinician Work for Telemedicine
Presentation Time: 08:30 AM - 10:00 AM
Abstract Keywords: Telemedicine, Documentation Burden, Workflow
Primary Track: Applications
Programmatic Theme: Clinical Informatics
Following the onset of the COVID-19 pandemic, delivery of care via synchronous video or audio telemedicine exploded in popularity, and the proportion of ambulatory care delivered virtually has remained elevated relative to pre-pandemic levels through 2023. While many studies have assessed the quality of care delivered via telemedicine, comparatively few have evaluated the impact of virtual care delivery on clinician work and electronic health record (EHR) use. This panel will present the current state of the evidence on the relationship between virtual care delivery modalities and clinician work and EHR use with insights from leading researchers across the United States. Panelists will discuss their perspectives on the specific drivers of differences during telemedicine, assess potential interventions to improve the clinician experience of providing virtual care, and outline future research agenda. The panel will inform health system leaders, policymakers, and informaticians seeking to develop a sustainable, long-term telemedicine model that enables patient access to virtual care with supporting the clinicians delivering that care.
Moderator:
A J Holmgren, PhD
University of California, San Francisco
Speaker(s):
Mary Reed, DrPH
Kaiser Permanente Division of Research
Soumik Mandal, PhD
Nate Apathy, PhD
University of Maryland
Thomas Kannampallil, PhD
Washington University School of Medicine
Author(s):
Mary Reed, DrPH - Kaiser Permanente Division of Research; Soumik Mandal, PhD; Nate Apathy, PhD - University of Maryland; Thomas Kannampallil, PhD - Washington University School of Medicine;
Presentation Time: 08:30 AM - 10:00 AM
Abstract Keywords: Telemedicine, Documentation Burden, Workflow
Primary Track: Applications
Programmatic Theme: Clinical Informatics
Following the onset of the COVID-19 pandemic, delivery of care via synchronous video or audio telemedicine exploded in popularity, and the proportion of ambulatory care delivered virtually has remained elevated relative to pre-pandemic levels through 2023. While many studies have assessed the quality of care delivered via telemedicine, comparatively few have evaluated the impact of virtual care delivery on clinician work and electronic health record (EHR) use. This panel will present the current state of the evidence on the relationship between virtual care delivery modalities and clinician work and EHR use with insights from leading researchers across the United States. Panelists will discuss their perspectives on the specific drivers of differences during telemedicine, assess potential interventions to improve the clinician experience of providing virtual care, and outline future research agenda. The panel will inform health system leaders, policymakers, and informaticians seeking to develop a sustainable, long-term telemedicine model that enables patient access to virtual care with supporting the clinicians delivering that care.
Moderator:
A J Holmgren, PhD
University of California, San Francisco
Speaker(s):
Mary Reed, DrPH
Kaiser Permanente Division of Research
Soumik Mandal, PhD
Nate Apathy, PhD
University of Maryland
Thomas Kannampallil, PhD
Washington University School of Medicine
Author(s):
Mary Reed, DrPH - Kaiser Permanente Division of Research; Soumik Mandal, PhD; Nate Apathy, PhD - University of Maryland; Thomas Kannampallil, PhD - Washington University School of Medicine;