Evaluating the Reliability of Real-Time Prescription Benefit Tools: A Quality Assessment Study

Poster Number: P52
Presentation Time: 05:00 PM - 06:30 PM

Abstract Keywords: Clinical Decision Support, Healthcare Economics/Cost of Care, Informatics Implementation, Internal Medicine or Medical Subspecialty, Usability, Transitions of Care, Education and Training
Primary Track: Applications
Programmatic Theme: Clinical Informatics

Real-Time Prescription Benefit (RTPB) prescriber tools remain underutilized, due to concerns surrounding its reliability. This retrospective cohort study demonstrates that 28% of patients had no pharmacy benefit manager (PBM) identified and/or selected, preventing the tool from functioning. Of the patients with a PBM identified and selected, 25% had partial or no prescription cost information returned. System improvements, provider education and further mandates for prescription plans to support RTPB tools, may increase RTPB tools' reliability.

Speaker(s):
Sharmila Tilak, MD
Brigham & Women's Hospital