Digital Overload: A Comparison of Electronic Health Record Time and Inbox Volume among Advanced Practice Providers and Physicians

Presentation Time: 08:45 AM - 09:00 AM

Abstract Keywords: Documentation Burden, Workflow, Administrative Systems
Primary Track: Policy
Programmatic Theme: Clinical Research Informatics

This study compares electronic health record (EHR) burden among advanced practice providers (APPs) and physicians in ambulatory care settings from a large academic medical center. Using EHR audit log data, our findings suggest that APPs spend more time in the EHR and are responsible for more EHR messages than physicians. Time in the EHR has been highly associated with burnout, and therefore, organizations should address strategies to mitigate burnout among these essential providers.

Speaker(s):
Magdalene Kuznia, BSN, MS-HCI, RN
University of California San Francisco

Author(s):
Magdalene Kuznia, BSN, MS-HCI, RN - University of California San Francisco; A J Holmgren, PhD - University of California, San Francisco; Ulrike Muench, RN, PhD, FAAN - University of California San Francisco;