Applying Human Factors and Systems Focused Simulation to an Enterprise EHR Transition
Presentation Time: 10:09 AM - 10:21 AM
Abstract Keywords: Usability, Patient Safety, Informatics Implementation
Primary Track: Applications
Programmatic Theme: Clinical Informatics
We applied human factors and system focused simulation to our enterprise EHR transition. An interdisciplinary team carried out two rounds of usability testing and one round of simulation for peri-operative and code documentation workflows. Seventy participants identified 461 recommendations through usability testing, mostly for specific EHR build changes. All safety issues identified during usability testing were either mitigated or deemed low risk. One hundred nineteen participants in simulation identified 250 opportunities for improvement prior to go live, mostly related to tools and technology. The majority of participants were satisfied or very satisfied with the simulation experience, and found it helpful to identify potential safety threats. Vendors and healthcare institutions should consider integrating human factors and systems focused simulation into EHR implementations, particularly for areas of high risk to patient safety.
Speaker(s):
Jonathan Hron, MD
Boston Children's Hospital
Presentation Time: 10:09 AM - 10:21 AM
Abstract Keywords: Usability, Patient Safety, Informatics Implementation
Primary Track: Applications
Programmatic Theme: Clinical Informatics
We applied human factors and system focused simulation to our enterprise EHR transition. An interdisciplinary team carried out two rounds of usability testing and one round of simulation for peri-operative and code documentation workflows. Seventy participants identified 461 recommendations through usability testing, mostly for specific EHR build changes. All safety issues identified during usability testing were either mitigated or deemed low risk. One hundred nineteen participants in simulation identified 250 opportunities for improvement prior to go live, mostly related to tools and technology. The majority of participants were satisfied or very satisfied with the simulation experience, and found it helpful to identify potential safety threats. Vendors and healthcare institutions should consider integrating human factors and systems focused simulation into EHR implementations, particularly for areas of high risk to patient safety.
Speaker(s):
Jonathan Hron, MD
Boston Children's Hospital
Applying Human Factors and Systems Focused Simulation to an Enterprise EHR Transition
Category
Podium Abstract