Typologies of Patient Portal Use Among Patients with HIV: A Longitudinal Multichannel Sequence Analysis

Poster Number: P196
Presentation Time: 05:00 PM - 06:30 PM

Abstract Keywords: Personal Health Informatics, Mobile Health, Chronic Care Management, Patient Engagement and Preferences
Primary Track: Applications
Programmatic Theme: Consumer Health Informatics

Among patients with HIV (n=10,742), we employed multichannel sequence analysis to identify longitudinal typologies of patient portal use. Among five identified typologies, the largest groups represented patients with low use of features or those who primarily use the portal to refill medications. Patient characteristics varied across typologies by race, housing status, substance use disorder, and alcohol use disorder, highlighting opportunities to address barriers for patients who have access to portals but little engagement.

Speaker(s):
Ashley Griffin, PhD, MSPH
Veterans Affairs Palo Alto Health Care System & Stanford University

Author(s):
Ashley Griffin, PhD, MSPH - Veterans Affairs Palo Alto Health Care System & Stanford University; Lara Troszak, MA - VA; Tigran Avoundjian, PhD - VA; Stephanie Shimada, PhD - Department of Veterans Affairs; Shayna Cave, MS - VA; Keith McInnes, ScD - Bedford VA Medical Center; Amanda Midboe, PhD - VA Palo Alto Health Care System;