IPS06: InterSystems - From Scribe to Major-domo to Grand Vizier: Imagine GenAI Truly Revamping Healthcare

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Presentation Time: 08:00 AM - 09:00 AM

Primary Track: Industry Partner Session

The past year has seen the first emergence of GenAI applications in real-world health applications, with an emphasis on reducing work burden through ambient dictation and inbox message helpers. But this new technology has an extremely broad potential to be a game-changer for healthcare quality, access, operations, research, and self-care, well beyond these important first round use cases. Aided by excellent prompt engineering and the adoption of agentic methods, AI applications can move up the scale from handling basic tasks (scribe) to orchestrating all the tasks needed in a care episode or operations plan (major-domo) to providing at-the-shoulder guidance without usurping our human authority and role (grand vizier). GenAI could completely revamp the concept of what an EHR does, in the process freeing up badly needed time and resources for the service of care.

In this interactive session, we will present concepts and examples of GenAI applications that help with increasingly rich healthcare workflows: situational awareness, complex structured documentation, communication and handoffs, decision making for professionals and patients, executing small and large-scale care plans, hospital and public-health operations, and more. We will also discuss some the technology enhancements and functional structures needed to realize these advanced use cases at scale.

Speakers:
Jonathan Teich, MD, PhD
InterSystems Corporation

Russell Leftwich, MD, FAMIA
InterSystems Corporation

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