Use of Generative AI in Medical Translation at Health Systems for Patients with Diverse Preferred Languages

Click to View Presentation

2025 CIC Health System Presentation

2025 CIC DEI/Health Equity Presentation

Presentation Time: 08:00 AM - 09:00 AM

Abstract Keywords: Artificial Intelligence/Machine Learning, Driving Digital Equity, Care Delivery Models
Primary Track: Innovation in Driving Digital Equity and Social Care
Programmatic Theme: Emerging Technology and Technical Infrastructure

Effective communication is a core tenet of healthcare delivery, and Title VI of the Civil Rights Act requires that all patients receive equitable linguistic access as a matter of non-discrimination. However, patients with preferred languages other than English (PLOE) continue to face significant challenges in accessing healthcare, leading to disparate health outcomes. Recent innovations in generative AI show potential for effectively translating patient-facing materials. However, regulation requires that machine translation can only be used to translate written text with the involvement of a qualified human translator. This panel will highlight the importance of achieving equitable access to health information for patients with PLOE and the opportunities, strengths, and weaknesses of using generative AI for translation. We will specifically focus on the practical challenges and best practices in effectively operationalizing translation workflows, using generative AI as a force multiplier, in the healthcare setting.

Moderator:
Angad Singh, MD
University of Washington

Speakers:
Nymisha Chilukuri, MD
Stanford Medicine

Gabriel Tse, MBChB, MS
Stanford University School of Medicine

Ryan Brewster, MD
Boston Children's Hospital

Yu-Hsiang Lin, MD
Seattle Children's Hospital

---